CommSync threads texts and emails from the same person into one conversation, files the machine mail before you see it, and briefs you twice a day on what needs an answer. When you need something back, search finds it in milliseconds.
By the thirtieth lead, you start losing them in the cracks.
Robin Dunbar gave us a number — somewhere between a hundred and fifty stable relationships before the human mind quietly stops tracking them. Modern owners blow past it before lunch on a Tuesday. A wedding planner is fielding messages from sixty couples. A broker is keeping eight escrows alive at once. A med-spa owner is on the receiving end of fifteen channels — texts, emails, Instagram replies, Google business chat, voicemail transcripts, an answering service overnight.
The tools were never the bottleneck. The fragmentation was. A reply lives in one inbox; the relationship lives across seven. The cost is not lost messages — it’s lost trust, lost referrals, lost momentum. The industry calls this “follow-up.” Owners call it the part of the day they don’t finish.
“The number of people I’m supposed to remember doubles every year. The number of inboxes I have to check hasn’t.”
— Founder, Haven Media Solutions. The reason this product exists.
The unified inbox
Every channel, one thread per person.
SMS through Twilio, JustCall, or Skyetel. Email from the addresses you already use. The person on the other end is one contact — their phone number and their email addresses on a single timeline your whole team can read, so you only owe them one reply.
Team-native
One thread, whole team — read state stays yours.
Threads are shared across your org without duplication, and group email chains stay threaded by exactly who's on them — the same people are always one conversation. Who's read what, labels, snoozes, and mutes stay personal.
Bring your own numbers
Twilio, JustCall, and Skyetel.
Numbers route through one provider-agnostic layer, with per-line access control for members. Adding a carrier never touches the message pipeline.
Built-in follow-through
Drafts, notes, and teams.
Reply drafts save themselves as you type. Private sticky notes ride on any thread. Teams group all the people and lines an engagement touches into one shared view.
CommSync AI
Ask your inbox. It knows.
CommSync AI reads what arrives so you decide faster — it answers questions across every thread, attachment, and calendar invite you've ever received, and briefs you on the day before you open anything else.
Askagentic chat over everything
What did Priya say about the June walkthrough?
search_messagesread_thread
She confirmed June 12 at 3 PM by text, and the signed agreement arrived on the same conversation’s email side — sent from priya@northwind.example on May 30.
Priya Raman · Northwind Clinical
Search by meaning, not just keywords. Ask pulls charts, opens attachments, finds calendar invites, and cites the thread it answered from — it works with tools, not vibes.
The Daily Brief9 AM and 4 PM, your timezone
Two clients are waiting on you, and Thursday’s deadline moved.
URGENTLakeside Academy — enrollment forms are due Friday; they asked twice.
HIGHPriya Raman — confirm the 3 PM walkthrough or propose a new time.
LOWVendor thread — new quote attached, no reply expected before Monday.
An editorial recap of your real inbox — priority-ranked, grounded in what was actually said, with a draft reply when one is obvious. Delivered as a designed email and mirrored in-app.
Automated-mail filtering
Machine mail files itself.
Receipts, OTPs, shipping updates, and newsletters route to their own folders on arrival — header evidence first, model second. Human mail stays in front of you, and your manual moves are never overridden.
Thread titles
Forwarded chains get honest names.
A forwarded receipt stops masquerading as mail from your colleague — CommSync titles the thread after who actually wrote it, so the list scans truthfully.
Labels
Your labels, applied for you.
Define the labels that matter to your business and they assign themselves as messages land — the filing happens while you were going to do it later.
CommSync Agents
A responder that knows when to stop.
Agents answer inbound texts and email on the channels you whitelist — with the guardrails built first. Every reply can wait for your approval, and a human taking over always wins.
Draftevery reply waits in an approval queue — nothing sends itself
Supervisedreplies send, and you watch the transcript as it happens
Autothe agent runs the conversation until a human steps in
Agents can consult external tools over MCP — a calendar, a CRM, your own systems — before answering. Sending stays on one gated path; a connected tool can never message a customer.
Front-desk agentSMS · +1 (555) 014-2242
Hi — do you have any Saturday availability this month?
We do — Saturday the 14th has 10 AM and 2 PM open. Want me to hold one for you?
Draft — pending approval Take over
The agent remembers each contact between conversations, skips anything that smells automated, and pauses the thread the moment a teammate replies by hand.
Search
Answers in milliseconds.
One search across every message, attachment, and event — it finds what you meant, not just what you typed. Press ⌘K anywhere; warm queries come back in under 20 ms.
northwind walkthrough agreement⌘K
Priya Raman — “the walkthrough works, sending the signed agreement now”SMS + email · May 30
northwind-services-agreement.pdf — full text searchable, page 4 matchesAttachment · 1.2 MB
Site walkthrough — June 12, 3:00 PM · Northwind ClinicalCalendar invite
exact words + meaning · ranked togetherwarm query < 20 ms
For integrators
Built to be built on.
Your inbox is also an endpoint. Point an MCP-aware agent at it, subscribe your systems to events, and scope every credential to exactly the channels it should see.
MCP server
A first-class Model Context Protocol endpoint. Connect Claude Desktop or any MCP client and let it read threads, search, and send — as you, with your permissions.
works with Claude Desktop · any MCP client
Outbound webhooks
Cryptographically signed events on messages sent and received, delivery status, new threads, extracted documents, and mailbox health — with retries and channel scoping, so your CRM hears about the lead before you do.
signed + retried automatically
Scoped API keys
Keys are hashed at rest, shown once, and scoped per line — a key for the booking bot sees the booking number and nothing else.
one key, one phone line
The full surface — endpoints, event payloads, MCP tools — is documented at /docs, no login required.
Start today
Spend the evening somewhere else.
Bring your numbers, connect your inbox, and let CommSync thread, file, and brief while you work. Set up in minutes — 7 days free, no card.
Start free — 7 days of the Power plan, no card required. Nothing is charged until you add a card and pick a plan. No drip campaign; we’ll show ourselves out.